Tag Archives: Service

HOUK Air Conditioning, Inc. Earns Coveted Angie?s List Super Service Award: Award Reflects Businesses? Consistently High Level of Customer Service

HOUK Air Conditioning, Inc. Earns Coveted Angie’s List Super Service Award: Award Reflects Businesses’ Consistently High Level of Customer Service










Dallas Fort Worth, Texas (PRWEB) January 29, 2012

HOUK AC has been awarded the prestigious 2011 Angie’s List Super Service Award, an honor bestowed annually on approximately 5 percent of all the businesses rated on the nation’s leading provider of consumer reviews on local service and health providers.

“The Houk Air Conditioning family can think of no better way to celebrate our 50th anniversary than earning this recognition from our customers with this prestigious award! “

“Only a fraction of the businesses rated on Angie’s List can claim the sterling service record of being a Super Service Award winner because we set a high bar,” said Angie’s List Founder Angie Hicks. “The fact that HOUK AC can claim Super Service Award status speaks volumes about its dedication to consumers.”

Angie’s List Super Service Award winners have met strict eligibility requirements including earning a minimum number of reports, an exemplary rating from their clients and abiding by Angie’s List operational guidelines.

Ratings are updated daily on Angie’s List, but members can find the 2011 Super Service Award logo next to business names in search results on AngiesList.com.

Angie’s List collects consumer reviews on local contractors and doctors in more than 500 service categories. Currently, more than 2 million consumers across the U.S. rely on Angie’s List to help them make the best hiring decisions. Members get unlimited access to local ratings via Internet or phone, exclusive discounts, the Angie’s List magazine and help from the Angie’s List complaint resolution service. Take a quick tour of Angie’s List and view the latest Angie’s List news.

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Service Skeds Launches Updated HVAC/Field Service Management iPad, iPhone and Android Apps

Service Skeds Launches Updated HVAC/Field Service Management iPad, iPhone and Android Apps










North Richland Hills, Tx (PRWEB) December 19, 2011

Service Skeds announces the launch of updated Apps for their iPhone, iPad, and Android mobile field service management full service solution, to bring even greater tools right to the HVAC and mobile field technicians’ fingertips. New features allow techs to interact with complete job history, equipment history, service contract details, and detailed customer information right from their mobile phone or tablet.

The updates allow HVAC and other field service technicians to take pictures from their smartphone and attach them to work orders and invoices. Now, techs with Service Skeds can snap a picture, record customer information and keep track of their equipment with a press of a button. The tech can also schedule his or her own appointments while in the field, allowing more time for both the tech and the dispatcher to focus on what’s really important – efficient customer service.

Other new features were added with the same focus in mind. The three easy-to-view tabs on the schedule page help techs quickly keep track of past, current and future jobs. While on their way to a job, techs can also check out the latest Service Skeds customer screen, which now clearly displays the customer’s phone number, address, map location and history.

Stephen Chambers, President and CTO of Service Skeds had this to say, “Our goal is to create value for our customers by eliminating unnecessary communication between the dispatcher and the tech, to provide our customers with the ability to do more jobs per day. Thus creating more revenue for their business.” The original smartphone apps were released to Service Sked clients in Jun. 2011 for the iPhone and Sep. 2011 for Android users. These apps immediately gave techs and HVAC companies the on-the-go technology they need to compete in this business, allowing technicians to receive invoice approval and payments from the phone, communicate with dispatch efficiently, and provide greater customer service in less time.

About Service Skeds: Service Skeds is a field service management software designed to make HVAC and other service companies more efficient and profitable using cutting edge technology and innovation. The Service Skeds online software allows the dispatcher to keep detailed information on all of their customers, technicians and their equipment, so the status is of every job is evident on one screen. Service Skeds is also made to work seamlessly with smartphones, both iPhone and Android and their tablet counterparts. Service Skeds was founded in 2008 in Fort Worth, Texas and enjoys management with over 20 years in the service and dispatch industries.

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Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.







Related North Richland Hills Press Releases

Automated Froogle Feed Submission Service for Yahoo! Stores Launched

Automated Froogle Feed Submission Service for Yahoo! Stores Launched










(PRWEB) September 7, 2004

Somacon is now offering a web-based service that allows Yahoo! Store owners to submit their products to Froogle. Somacon’s Data Feed Service, located at http://froogle.somacon.com/, completely automates the submission process, and store owners simply must sign up for an account and complete some online forms. The service works for any of the thousands of merchants who use the Yahoo! Store platform for their online presence.

Froogle is Google’s product search engine, and any online merchant can submit their products to the engine for free. Once accepted into Froogle’s merchant program, the submission process requires technical knowledge for correct submission of product data, including description, price, and image URL. Product information may be submitted to Froogle’s servers on a daily basis, and must be submitted at least once per month.

Previously, Yahoo! Store owners had to learn the technical specifications, use a software package to perform the submissions, or hire a developer. Software such as mySpotter FrooHoo and Don’s Yahoo! Store Tool can translate the Yahoo! Store data and submit the product data feed. These products cost in the range of US$ 50.00 and require manually installing and running the software. Other custom services are provided by Yahoo! Store developers. By contrast, Somacon’s new service is entirely web-based, and uses a pay-per-use pricing model.

The service currently charges US$ 0.20 per submission of unlimited products from one Yahoo! Store. Since a Yahoo! Store might require at most daily submission, the cost is at most US$ 6.20 per month during a thirty-one day month. The service automatically detects when product data has changed in the Yahoo! Store, and only submits on days when the data changes, thereby avoiding unnecessary charges. The service also includes features such as duplicate detection, product filtering, and flexible scheduling. The service has completed a live testing period, and dozens Yahoo! Store owners are successfully using the service to list their products in Froogle. As one happy customer remarked, “I checked Froogle today and the feeds are being accepted and the products are on Froogle. There are no errors with the feeds.”

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Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.







Related Yahoo Press Releases

Yahoo! and MMA to Offer Measurement Service to Enable Marketers to Optimize Advertising Spend Across Media

Yahoo! and MMA to Offer Measurement Service to Enable Marketers to Optimize Advertising Spend Across Media











Sunnyvale, CA & Wilton, CT (PRWEB) December 16, 2005

Yahoo! Inc., (NASDAQ:YHOO), a leading global Internet company, and Marketing Management Analytics, Inc. (MMA), the marketing analytics pioneer, today announced a new service that will help marketers improve their return on overall marketing investments by evaluating the offline sales impact of their online marketing programs. This move builds on Yahoo!’s commitment to enhancing the accountability of online marketing ROI, and will help marketers deploy a best practice solution for budget allocations across all media.

Yahoo! and MMA’s marketing ROI assessment model builds on an existing MMA model to include data from Yahoo! showing users’ exposure to online graphical and search advertising. This new model provides a focused assessment of online programs on Yahoo!, measured next to programs on other media, and gives insights and recommendations to marketers on both online and offline marketing spend. Marketers can choose to provide MMA with data from other online sites, including direct marketing campaigns and Web site data, to get a broader view of their total marketing programs.

“Marketers need to be able to measure and make decisions about online and offline marketing campaigns with a holistic view,” said Wenda Harris Millard, chief sales officer, Yahoo!. “Providing this new service with MMA is a key step in Yahoo!’s continued commitment to providing marketers with leading tools to enhance and optimize their marketing spend.”

“In many ways, online marketing can be more accountable than many offline marketing tactics, but there is still a real need to understand the total sales impact of online and offline programs on a common ROI basis so that optimal budget allocations can be made,” said John Nardone, MMA Chief Client Officer. “Clients are shifting more and more of their total spend online, and need to move beyond measurement of clicks and page views to understand what is really working to drive sales.”

About Yahoo!

Yahoo! Inc. is a leading global Internet brand and one of the most trafficked Internet destinations worldwide. Yahoo! seeks to provide online products and services essential to users’ lives, and offers a full range of tools and marketing solutions for businesses to connect with Internet users around the world. Yahoo! is headquartered in Sunnyvale, California.

About Marketing Management Analytics, Inc. (MMA)

MMA pioneered the use of marketing mix modeling to help companies plan, measure, validate, and optimize their marketing performance. Since that time, MMA has conducted more than 1000 studies on hundreds of brands and businesses in more than 20 countries. MMA’s clients include many of the most recognized marketers in the world. MMA has been a unit of Aegis Group, PLC, London (AGS.L) since 1997. For more information, visit http://www.mma.com.

Media Contacts:

Nissa Anklesaria, Yahoo!, 310-907-2851

Louise Callagy, Fleishman-Hillard (for Yahoo!), 415-318-4109

Wendy Marx, Marx Communications (for MMA), 203-445-2850

Tom Mariam, Marx Communications (for MMA), 914-939-4294

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Vocus©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.